This privacy statement was last changed on 21 August 2024, last checked on 21 August 2024, and applies to citizens and legal permanent residents of the United States.
In this privacy statement, we explain what we do with the data we obtain about you via https://wilg-trading.com/plantfoods. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact – Through phone, mail, email and/or webforms
1.1 Contact – Through phone, mail, email and/or webforms
The following categories of data are collected
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Sex
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.2 Payments
1.2 Payments
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.3 Registering an account
1.3 Registering an account
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Sex
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.4 Newsletters
1.4 Newsletters
The following categories of data are collected
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Geolocation data
- Date of birth
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.6 To be able to comply with legal obligations
1.6 To be able to comply with legal obligations
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.7 Compiling and analyzing statistics for website improvement.
1.7 Compiling and analyzing statistics for website improvement.
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Sex
- Social Media accounts
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.8 Deliveries
1.8 Deliveries
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
Retention period
We retain this data upon termination of the service for the following number of months: 12
2. Sharing with other parties
We only share or disclose this data to other recipients for the following purposes:
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. How we respond to Do Not Track signals & Global Privacy Control
Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.
5. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
6. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
7. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
8. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
9. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:
9.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may object to the processing.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
9.2 Supplements
This section, which supplements the rest of this Privacy Statement, applies to citizens and legal permanent residents of California (CPRA)
California
California
Right to know what personal information is being collected about you
A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:
- The categories of personal information it has collected about that consumer.
- The categories of sources from which the personal information is collected.
- The business or commercial purpose for collecting or selling personal information.
- The categories of third parties with whom the business shares personal information.
- The specific pieces of personal information it has collected about that consumer.
The right to know whether personal information is sold or disclosed and to whom
A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:
- The categories of personal information that the business collected about the consumer.
- The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
- The categories of personal information that the business disclosed about the consumer for a business purpose.
The Right to equal service and price, even if you exercise your privacy rights
A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.
A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.
A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:
- Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
- Debug to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
- To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
- Comply with a legal obligation.
- Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.
Right to opt-out
You may submit a request directing us not to make certain disclosures of personal information we maintain about you. For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.
Financial incentives
Selling of personal data to third parties
We have not sold consumers’ personal data in the preceding 12 months
We have not disclosed consumers’ personal information for a business purpose in the preceding 12 months.
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Financial information such as bank account number or credit card number
10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
WILG-Trading B.V.
Phobospad 11
3204 TJ
Spijkenisse
Zuid-Holland
Netherlands
Website: https://wilg-trading.com/plantfoods
Email: info@wilg-trading.com
Phone number: +31681154772
12. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
Nieuwsbrief & e-mails
Als u zich al eerder heeft ingeschreven op onze nieuwsbrief of u bent lid van onze site (als u kunt inloggen) of u hebt al eerder gekocht op onze site, dan bestaat de kans dat u e-mails van ons krijgt. We versturen enkel e-mails waarvoor u zich heeft ingeschreven, of die betrekking hebben op diensten die we eerder hebben geleverd. Om e-mails naar u te versturen, gebruiken we uw naam en e-mailadres welke u hebt opgegeven. Onze site registreert ook het IP-adres dat u gebruikte toen u zich aanmeldde voor de service om misbruik van het systeem te voorkomen. Deze site kan e-mails versturen via Mailchimp-verzendservice. Met deze services kunnen we het openen en klikken op onze e-mails volgen. We gebruiken deze informatie om de inhoud van onze nieuwsbrieven te verbeteren. Geen identificeerbare informatie wordt buiten deze website bijgehouden behalve het e-mailadres.MWB HubSpot for WooCommerce
We gebruiken uw e-mailadres om uw bestelling gerelateerde gegevens via HubSpot te verzenden. HubSpot is een CRM platform dat bedrijven helpt bezoekers aan te trekken, leads om te zetten en klanten te sluiten. Zie de HubSpot gegevens privacy voor meer details.Burst Statistics
Deze website maakt gebruik van Burst Statistics, een Privacy-Vriendelijke Statistiek Gereedschap om bezoekersgedrag te analyseren. Voor deze functionaliteit verzamelen wij (deze website) geanonimiseerde gegevens, lokaal opgeslagen zonder deze met andere partijen te delen. Lees voor meer informatie de Privacyverklaring van Burst.Complianz | The Privacy Suite for WordPress
Deze website gebruikt de Privacy Suite voor WordPress van Complianz om Browser en Apparaat gebaseerde Toestemming te verzamelen en vast te leggen. Voor deze functionaliteit wordt uw IP-adres geanonimiseerd en opgeslagen in onze database. Deze dienst verwerkt geen persoonlijk identificeerbare informatie, en deelt geen gegevens met de dienstverlener. Voor meer informatie, zie de Complianz Privacyverklaring.MailChimp for WooCommerce
Tijdens het winkelen houden we een register bij van uw e-mail en de inhoud van de winkelwagen gedurende maximaal 30 dagen op onze server. Dit record wordt bijgehouden om de inhoud van uw winkelwagen opnieuw te vullen als u van apparaat wisselt of een andere dag moet terugkomen. Lees hier ons privacybeleid.WooCommerce Shipping & Tax
Door deze extensie te gebruiken, kunt u persoonlijke gegevens opslaan of gegevens delen met externe services. Meer informatie over hoe dit werkt, inclusief wat u mogelijk wilt opnemen in uw privacybeleid. Beoordelingen WebwinkelKeur Wij verzamelen reviews via het platform van WebwinkelKeur. Als u een review achterlaat via WebwinkelKeur dan bent u verplicht om uw naam, woonplaats en e-mailadres op te geven. WebwinkelKeur deelt deze gegevens met ons, zodat wij de review aan uw bestelling kunnen koppelen. WebwinkelKeur publiceert uw naam en woonplaats eveneens op de eigen website. In sommige gevallen kan WebwinkelKeur contact met u opnemen om een toelichting op uw review te geven. In het geval dat wij u uitnodigen om een review achter te laten delen wij uw naam en e-mailadres met WebwinkelKeur. Zij gebruiken deze gegevens enkel met het doel u uit te nodigen om een review achter te laten. WebwinkelKeur heeft passende technische en organisatorische maatregelen genomen om uw persoonsgegevens te beschermen. WebwinkelKeur behoudt zich het recht voor om ten behoeve van het leveren van de dienstverlening derden in te schakelen, hiervoor hebben wij aan WebwinkelKeur toestemming gegeven. Alle hierboven genoemde waarborgen met betrekking tot de bescherming van uw persoonsgegevens zijn eveneens van toepassing op de onderdelen van de dienstverlening waarvoor WebwinkelKeur derden inschakelt.MWB HubSpot for WooCommerce
We gebruiken uw e-mailadres om uw bestelling gerelateerde gegevens via HubSpot te verzenden. HubSpot is een inkomend marketing- en verkoopplatform dat bedrijven helpt bezoekers aan te trekken, leads om te zetten en klanten te sluiten. Zie de HubSpot gegevens privacy voor meer details.WooCommerce
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
Wij verzamelen informatie over u tijdens het afrekenproces op onze winkel.Wat we verzamelen en opslaan
Wanneer u onze site bezoekt, verzamelen we de volgende gegevens:- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Locatie, IP-adres en browsertype: we gebruiken deze gegevens om belastingtoeslagen en verzendkosten te berekenen
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
Opmerking: u kunt uw cookiebeleid gedetailleerd beschrijven en hier een link naar die sectie toevoegen.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:- We sturen u informatie over uw account en uw bestelling
- Uw aanvragen beantwoorden, inclusief terugbetalingen en klachten
- Om betalingen te verwerken en fraude te voorkomen
- Maak uw account aan voor onze winkel
- Voldoe aan alle wettelijke verplichtingen die we hebben, zoals het berekenen van belastingen
- Om ons winkelaanbod te verbeteren
- Om marketingberichten naar u te sturen, als u hiervoor kiest
Wie van ons team heeft toegang
Leden van ons team hebben toegang tot de informatie die u bij ons hebt opgegeven. Zowel Beheerders als Winkelmanagers hebben bijvoorbeeld toegang tot:- Bestellingsinformatie, zoals de aangeschafte producten, de datum van aanschaf en het bezorgadres, en
- Klantgegevens zoals uw naam, e-mailadres en factuur- en verzendgegevens.
Wat we delen met anderen
In deze sectie moet u vermelden met wie u gegevens deelt en met welk doel. Hiertoe kan onder andere het volgende behoren: analyse, marketing, gateways voor betaling, bezorgdiensten en insluitingen van derden.
We delen informatie met derden die ons helpen onze bestellings- en winkeldiensten aan te bieden, zoals–Betalingen
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accepteren betalingen via PayPal. Bij het verwerken van betalingen worden sommige gegevens overgedragen aan PayPal. Hiertoe behoort informatie die noodzakelijk is om de betaling te verwerken of ondersteunen, zoals het totaalbedrag van de aankoop en factuurgegevens. Bekijk het privacybeleid voor PayPal-services voor meer details.Complianz | The Privacy Suite for WordPress
Deze site gebruikt de Privacy Suite voor WordPress van Complianz om gegevens over toestemming te verzamelen. Voor deze functionaliteit wordt uw IP-adres geanonimiseerd en opgeslagen in onze database. Voor meer informatie, zie de Complianz Privacyverklaring.MailChimp for WooCommerce
Tijdens het winkelen houden we een register bij van uw e-mail en de inhoud van de winkelwagen gedurende maximaal 30 dagen op onze server. Dit record wordt bijgehouden om de inhoud van uw winkelwagen opnieuw te vullen als u van apparaat wisselt of een andere dag moet terugkomen. Lees hierons privacybeleid.YITH Plugins
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
What we collect and store
YITH WooCommerce Wishlist
Terwijl u onze site bezoekt, volgen wij:- Producten die u aan de verlanglijst hebt toegevoegd: we gebruiken dit om u en andere gebruikers onze favoriete producten te laten zien en om gerichte e-mailcampagnes te maken.
- Verlanglijst die u heeft gemaakt: we houden de verlanglijst bij die u heeft gemaakt, en maken deze zichtbaar voor het winkelpersoneel
Who on our team has access
YITH WooCommerce Wishlist
Onze teamleden hebben toegang tot de informatie die u met ons deelt. Bijvoorbeeld. zowel administrateurs en winkel managers hebben toegang tot:- Verlanglijstdetails, zoals toegevoegde producten, datum van toevoeging, naam en privacy-instellingen van uw verlanglijst